Class 5 Softswitch

iKcon Softswitch

iKcon Infotech, is resolved to give top of the line arrangements focusing on specific business regions like ‘Class 5 Softswitch‘. A Softswitch can deal with media server limit for organization revelations, internal data exchanges, gathering or multi-way brings and voice over web convention calls. iKcon Softswitch is not limited to a particular class in any capacity. Accordingly, it helps us to give modified courses of action according to individual business necessities, It also includes real-time billing and has a flexible rate management system for Customer and Vendor rates, Ikcon Softswitch also provides Security against the threats like Ddos attacks, MySQL Injection, etc. It is a complete switch a client needs.

iKcon Softswitch
iKcon Softswitch

iKcon SoftSwitch

iKcon Softswitch stands out as a leading solution in the realm of telecommunication infrastructure, offering a myriad of benefits and top-notch qualities that set it apart. One of its key advantages lies in its robustness, providing carriers and service providers with a scalable and reliable platform for managing voice traffic seamlessly. iKcon Softswitch excels in protocol conversion, ensuring compatibility across diverse networks, and its innovative design supports various VoIP services, including wholesale voice, retail voice, and VoIP reselling. The platform's exceptional flexibility allows for easy integration with existing business systems, enhancing overall operational efficiency. Security is paramount with iKcon, as it incorporates advanced measures such as encryption and access controls to safeguard sensitive data. Additionally, iKcon Softswitch empowers businesses with real-time analytics, offering valuable insights for performance monitoring and informed decision-making. Embrace the future of voice communication with iKcon Softswitch, where reliability, scalability, and innovation converge to redefine telecommunication solutions.


Key Features

Integrated Billing

iKcon Softswitch has an integrated billing system so you don’t require a separate billing system with iKcon Switch.

Advanced Reporting System

The advanced reporting system gives you access to each and every report.

Least Call Routing

If you have multiple gateways and different pricing for the same country, the system will pick the least price for that particular country from the list.

Real-Time Alerts

Real-time alerts keep you posted for any update or changes in the switch that you need to know.

Real-Time Billing

With real-time billing, your users will not exceed their limits, and calls will be stopped when there is not enough appropriate balance.

White Label Solution

Own product means which comes with your company’s branding and logo. Get a complete White Label System.

Multiple Rate Groups

You can create several rate groups for separate clients and can enter the expiration date of rates.

Live Call Reporting

Check the live status of the calls running through the system.

Wholesale and Retail

iKcon Switch is compatible with both Wholesale and Retail, so you can do both with one switch.


Complete Features

Generate batches of customers and calling cards

Can Generate bulk batch of Calling cards.

Wholesale Bulk Add Customers / Resellers / Agents

Can generate bulk customers / resellers / agents without any limit.

Mail templates

Customize Email Templates as per your needs.

Call recording

Record All calls from customer.

IP based authentications

Can add multiple IP’s for Incoming calls.

Prepaid and post-paid customers

Multiple Billing Module with Prepaid / Postpaid Billing Cycle.

Auto refill

Auto Recharge a customer as per your needs.

Credit notifications

Can send credit notifications via Email / SMS to customers.

SIP Device management

Can Create Multiple SIP accounts for a single customer.


Custom Invoices for each customer.

Bulk updates to customers

Can update / Edit multiple customers at once.

Multi currency support

Supports almost every currency and the currency is synced from every day.

Mass mail

Has a Mass Mail Feature where you can send a product email to multiple customers.

My Rates Reports

Customer has their own reports section which includes (CDR / Rates, etc).

Customer portal

Own portal for every customer

Multi-layer reseller support

Multi-layer reseller support.

Reseller customer management

Resellers can have their own customers and can manage them from their portal.

Rates management

Custom rate Management for Resellers.

Invoice management

Resellers can generate invoices for their customers.


Resellers have their own reports section.

Reseller DID Management

Resellers can manage their own DID’s and assign it to their customers.

Multiple Protocols

Can Support SIP / IAX / H.323 protocols.

SIP over TCP

Can Switch SIP over TCP for Microsoft OCS Authentication.

Flexible VoIP authentication methods

Username and password / IP authentication / prefix authentication.

Caller ID manipulation

Can manipulate Caller ID as needed.

Multiple codecs supports

Can Support G.711 / G.729 / G.732.1 / GSM codecs.

Codec Transcoding

Can Transcode Codecs as per your needs.

PIN or Pin Less authentication

Can have 2 options for calling card authentication.

Caller ID authentication (PINLESS dialling)

Can assign Caller ID for pinless authentication.

Custom IVR prompts

Can Create custom IVR’s for Calling Cards.

Multi-language support

Support multi Language.

Attach caller ID to card

Can automatically assign caller ID to Customer and their calling cards.

Flexible IVR

Can Create your own IVR.

Caller ID manipulation via IVR

You can change your Caller ID through the IVR.

Manage calling cards & pin

Access / Manage Calling Cards with IVR.

Balance IVR

Receive Balance IVR on every call.

Rate IVR to destination

IVR plays the rate for the dialed destination.

Bulk calling card generation

Generate Multiple Calling Cards at once.

Call Detail report

Detailed CDR Reports.

Margin and mark-up per call

Setup Margin / Mark-up for each call from the customer.

Detailed reporting

Calls by user & by destination, Statistics by trunk, ASR (Answer Seizure Ratio), ALOC / ACD (Average Length of Call / Average Call Duration), CIC (Consecutive Incomplete Calls), Total calls.

Reports based on Dialed Numbers

CDR’s / Margin reports on Dialed number.

Profit and loss reports

Complete Margin Reports.

Monthly traffic comparison

Compare Traffic statistics.

Live call report

Displays Live calls.

Handle incoming calls with various options

Route DID Calls to various destinations.

DID purchase/release option

Client can purchase DID and you can re-assign the DID.

DID allocation option for admin/reseller

Admin / Reseller can allocate DID’s to customers.

Multiple DID routing Options.

Separate Billing for DID’s.

Deliver calls to customers via VoIP or via trunks

Can send calls to VoIP trunks.

Failover destinations

DID failover Destinations allocation.

Detailed statistics

Detailed report for the DID.

DID import facility

Import bulk DID’s.


Supports API for DID’s.

Voucher based top-up system

Can recharge via Vouchers.

Customer balance, with debt control

Can control Customer’s balance.

Detailed refill for customers

Full Report of Refill / Payment and transactions.

Multiple online payment methods.

Can use the online portal for payments.

Control and management of manual payments

Control manual Payments from the portal.

Automatic Invoice Generation and Emailing the clients.

Invoice & Receipt management

Invoice Creation / Editing / Deleting.

Personalize invoicing information for reseller

Reseller can use their own details for the Invoice.

Configure Own Company Details for Invoice

All resellers can configure their company details for the Invoice.

Manage rates with ease

Simple GUI for Rates Management.

Configure own rate groups

Create different Rate Groups for Customers / Resellers.

Configure free packages

Can Create multiple packages for customers.

Carrier/trunk selection

Can select carriers for each rate.

Allow rate group based subscription

Can select subscription for a rate group.

Selection of rates based on LCR or LCD

Two types for routing policies LCR (Least Cost Routing) or LCD (Least Cost Dialling).

Automatic Route Selection.

Can Automatically select the route as per the routing policies.

Bulk import of rates

Can Import rates from excel.

Detailed searching, and bulk updates of rates

Frequently Asked Questions

Any question in your mind?
Feel free to Ask.

Upto 2000 CC, its entirely depend on server specifications.

Yes, Payment Gateway can be integrated as per your requirements. Currently supported Payment Gateways are PayPal, Moneybookers, Skrill.

Yes, It does support Calling Card System, It has all the latest features which are required for Calling Card Business.

iKcon Softswitch is Completely secure system with Features like Fail2ban, protect from Mysql injection, Ddos attacks, etc.

Here are our billing increments by location: USA and Canada: 1 second initial; 1 second increments Mexico: 60 seconds initial; 60-second increments Gambia: 60 seconds initial; 1 second increments Other countries: 1 seconds initial; 1 second increments.

ULAW, ALAW, G723, G726, G729, GSM, ILBC, SPEEX codecs.