How Softswitch Has Become Significant for Wholesale VoIP Provider

There were lots of issues we used to face in terms of management of IP Telephony, thanks in big part to evolution and the emergence of technology that is softswitch. Softswitches are software-based applications that facilitate the switching environment of PBX systems, replacing analog and IP trunks. The technology arranges and the most advanced goods in the marketplace offer more functionality, along with routes calls almost.

The VoIP market keeps growing, In latest Research reporting that the international VoIP market reached $61 billion from them in 2012, a nine percent lump previous year. The research company predicts that the market will expand to $81 billion by 2017, so it seems it is poised to experience a renaissance of sorts as well.

That’s mainly because of the growth of Network Functions Virtualization (NFV), an activity that has revolutionized networking services by decoupling network functions from proprietary hardware applications so they could run on software. Since softswitches are applications-based, they could be virtualized, allowing central management of call routing infrastructure, for more easy. In addition to that, this  technology reduces the danger of vendor lock-in, as the applications can be used on any regular computer and server.
iKcon Softswitch Admin Panel
But technology also grants VoIP providers various other advantages. Softswitches are incredibly scalable by nature and certainly will handle thousands of calls concurrently, based on the special model being used.
Now’s business landscape keeps changing, as well as in order to remain current, you’ve got to change with it. Since the technology is software-based, upgrades might be manufactured by downloading new versions. That means that you simply don’t have to bother about entirely replacing an option that’s already in position.

After your operations, system managers can look with simple use of the Internet. So if your system manager is not available still you don’t have to be worry because this can be fixed remotely just by taking the access of internet via remotely things can be fixed Whenever any issue appears, troubleshooting and maintenance can happen remotely, meaning your systems will be back online as very quickly. Best-in-class solutions integrate call routing, billing, customer management and reporting in order to give VoIP-based termination and origination services. Companies that decide to implement this type of solution can get a plethora of advice from a single interface, saving time in the process. This is the reason this technology has became first priority of any business.


So now things have been easier for all Wholesale and Retail VoIP Business owners, that is the reason stated above that this technology brought huge change in the industry and making things easier for everyone. As now in one Soft-Switch Retail and Wholesale comes together so whether you are Wholesaler or Retailer this is going to be useful for you or if you dealing in both then this is best product for you. Reporting system makes things easier and more effective.

Major Characteristics:


  • Highly Scalable
  • Few Hardware Required
  • Very Affordable
  • Call Routing
  • Billing Interface
  • Security Features
  • Calling Cards System



How to Grow Your Business With Hosted VoIP Services?

Hosted Service, or even more frequently recognized as Voice-Over-IP  are a somewhat new offering instead of the conventional phone-lines within a organization to ensure there’ll be a single logical telephone system.
The outdated phone program, called private branch exchange (PBX) needed a physical device to be set up in a premises in order to join the in house mobiles with each other, in addition to the lines in the external world. Its features include call transferring and call forwarding, voice-mail services, and call queuing. With the PBX system, you’ll need equipment including an in house professional for maintenance. This system becomes very expensive specially for fledgling business, particularly since another team provides PBX solutions, and you’ll also be required to pay charges also make and to receive calls outside the organization.
Service Providers more affordable option to the PBX System. With this particular, you don’t need to have special equipment in order setting a-line relationship up outside as well as inside of your organization. Rather, this kind of communicating service utilizes the Internet to connect these lines to each other, through Internet protocol (IP).
There is another reason why telephony solutions are less expensive than PBX system is the latter must be updated every now and then from being out-of-date, to be sure that it stays. You do not have this downside if you out-source your company phone communication, and the fact is, automated up-grades are offered by nearly all of its own suppliers as soon as they update their particular software. Also it’s more easy and manageable because it’s internet-based and doesn’t need complex and expensive hardware.
Irrespective of the expenses that are lesser that you can get in Solution, yet another advantage it gives is that business-continuity is ensured by it. In just about any unfortunate events which you shed connectivity in something or the office occurs to the business which makes it inaccessible, these third party companies may path the calls and redirect these to other receivers, like workplaces that are different or Mobile Phones, so you will not wind up losing valuable clients.
Additional edges of Telephony Services are flexibility and protection as these companies make sure the lines are safe and unavailable to outsiders.This Services can be precious addition to the Business-Process Out-Sourcing sectors. Call Centers may benefit from this support from it to reroute the calls to the representatives in order to deal with the requirements the customers readily, as it it is also utilized to route telephone calls. Where the workers are really perhaps not placed in exactly the same place this can be particularly of use in digital call-centers. This is going to make the system more efficient, specially if it really is utilized along with predictive dialer.
 iKconInfotech has range of products like Customized Mobile Dialers, Calling Card System, Callshop Solution, Hosted Services and many more. For more details visit to and get free demo of our products.